This site requires JavaScript to be enabled. Please enable JavaScript in your browser settings, or upgrade to a modern browser.

Banking services ombudsman sees a 13% rise in complaints in 2021

Loading player...

The office of the Ombudsman for banking services in South Africa saw a rise in 13% complaints in the first half of 2021 as compared to 2020. The Ombudsman, Reana Steyn, says instances where her office referred complainants back to the bank in question rose by 40% in 2021. Steyn tells the OFM Business Hour, that her office does not know what is driving the spike in complaints. She says the vast majority of the complaints are fraud related: internet banking and ATM scams.

24 Aug 2021 1PM English South Africa Business · Daily News

Other recent episodes

Acclaimed journalist Lourensa Eckard to headline Childline Free State's business breakfast

Childline Free State’s business breakfast, held in partnership with Nedbank, is fast approaching. Acclaimed journalist and host of In Gesprek on KykNet, Lourensa Eckard, will deliver the keynote address, sharing insights on the importance of supporting organisations like Childline and the vital work they do for vulnerable children.

10 Mar 1AM 3 min

Navigating labour law compliance with Labournet

Staying on top of South Africa’s evolving labour legislation and the many compliance requirements that come with it, can be a challenge for business owners. Fortunately, expert guidance is available. Stephné Louwrens, Labour Law Manager at Labournet, joins the OFM Business Hour to unpack some of the latest labour law…

10 Mar 1AM 6 min

Preparing for annual skills development submissions: what are the do’s and don’ts?

Corné van Wyk, Transformation Manager at Labournet, unpacks the do’s and don’ts of annual Skills Development submissions.

5 Mar 11PM 5 min

What to expect when the labour inspector comes knocking

What should you expect when the Department of Employment and Labour conducts health and safety inspections? Jamie-Lee Basson, Health and Safety Manager at Labournet, joins the OFM Business Hour to unpack the inspection process and explain the potential consequences businesses face if they fail to comply.

5 Mar 10PM 4 min

Renowned chef encourages students to consider starting home-based businesses focused on artisanal food products.

The OFM Business Hour previously spoke to acclaimed chef Kelly Ann Osborn about launching her own culinary school in Pennington. The MasterChef South Africa judge and one of South Africa’s youngest Eat Out Rising Stars says she has seen a steady decline in kitchen-ready skills over the years. She believes…

19 Feb 7AM 5 min

All episodes