From The Wall Street Journal: When your human resources manager is a robot

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When it comes to figuring out which jobs are safe from automation, one of the things that experts consider is how much your job involves dealing with other people. The idea is that machines are just not great at human relationships and that jobs that involve a lot of human interaction are safe from automation. But according to The Wall Street Journal, the most human department of all, human resources, is the next big frontier for artificial intelligence. Companies are increasingly using AI to understand employee sentiment and even to make hiring decisions. HR departments are integrating AI decision into many of their functions and it seems like even the most human-facing jobs are going to face change in the wake of brave new technologies.
11 Apr 2018 4AM English South Africa Investing · Business News

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