
Retail at a Turning Point: SA Online Shopping Hits 10%
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South Africa’s retail landscape is undergoing one of its biggest shifts in decades. Online shopping has officially crossed the 10% share of national retail turnover, with South Africans expected to spend R159‑billion online in 2026 — growing more than five times faster than traditional retail. In this episode, Arthur Goldstuck, CEO of World Wide Worx, breaks down the data behind this milestone: what’s driving the surge, how consumer behaviour is changing, and why convenience now outweighs price as the biggest motivator.

