Chris Miller Joins Ben Rodgers To Highlight The Cumberland County EMS

In this episode of Local Matters, host Ben Rodgers welcomes Cumberland County EMS Director Chris Miller for an inside look at the challenges and responsibilities of leading one of the region's most critical public safety agencies. Miller discusses how Emergency Medical Services responds to more than 15,000 calls each year, the impact of seasonal emergencies such as heat-related illnesses and increased traffic accidents, and the importance of staying prepared to serve the community around the clock. The conversation also takes listeners behind the scenes of county government, explaining how ambulance services are funded, the realities of medical billing and insurance reimbursements, and the significant costs associated with staffing, equipment, and maintaining a modern EMS fleet. Chris also shares his perspective on recruiting and retaining the next generation of first responders, building a strong workplace culture, and why investing in people is just as important as investing in technology. It's an informative conversation that provides a greater appreciation for the professionals who answer the call when every second matters.