From Reactive to Predictive: Using AI Models in D365 CE for Proactive Customer Support

Loading player...

Learn how AI models in Dynamics 365 CE enable predictive, proactive customer support that reduces churn and improves customer experience.

10 Apr 4AM English South Africa Technology · Business

10 Microsoft 365 Copilot Use Cases That Are Actually Moving the Productivity Needle

The real value of Copilot appears when it is aligned to business processes.

11 Sep 4AM 2 min

Retail Never Stops. Your POS Shouldn't Either.

Retail is unpredictable.

10 Sep 5AM 2 min

Maximizing Business Efficiency with Norming Asset Management for Sage 300

The solution provides a structured, flexible approach to asset management, addressing the unique needs of every business.

9 Sep 8AM 2 min

Catch the Bad Batch Before Your Customer Does

Business Central now ships with built-in Quality Management — inspections, quarantine, and certificates baked right into your receiving and production processes.

19 Aug 8AM 3 min

Run Your Business Securely in the AI Era – Microsoft 365 Business Premium

Security has always mattered to SMBs, but the AI era has changed the urgency. The FY27 GTM session on “Run Your Business Securely” makes a critical point: as businesses adopt AI, security can no longer be treated as a separate IT conversation. It must become the foundation for productivity, growth,…

24 Aug 7AM 3 min