TRACY FEINSTEINV (SADAG Call Center Manager )

Loading player...
Today, on World Mental Health Day, it’s worth reflecting on how our workplaces impact not just productivity, but the mental well-being of employees. Toxic work environments don’t just hurt staff—they also hurt business.
Research shows that employees often hold middle and senior management accountable for creating toxic cultures. Poor communication, lack of empathy, and bullying can lead to disengagement, low morale, and high turnover. According to the Society for Human Resource Management (SHRM), toxic workplaces have contributed to 20% of U.S. employees leaving their jobs over five years, costing businesses billions in turnover expenses.
The consequences go beyond finances. Stress, anxiety, and burnout are common among employees in harmful workplaces, affecting both their health and overall performance. Over time, toxic environments can stifle creativity, collaboration, and team spirit.
Experts emphasize that leadership and culture are key to change. Prof. Renata Schoeman from Stellenbosch Business School notes that unchecked leadership traits, like excessive boldness or charm, can mirror toxic behaviors. Dr. Ngao Motsei, a workplace bullying expert, stresses the importance of addressing harassment early and promoting respectful, supportive workplaces. DEI strategist John Vlismas points out that inclusive, fair workplaces not only protect mental health but also improve engagement and retention.
Organizations like Novo Nordisk South Africa show that proactive HR programs, open communication, and culture-focused initiatives are essential for building healthy work environments.
On this World Mental Health Day, it’s a reminder: creating a positive workplace isn’t just good for business—it’s vital for the well-being of everyone who walks through the office doors. Healthy workplaces support healthy minds.
10 Oct 2025 English South Africa Entertainment News · Music Interviews

Other recent episodes

In Conversation With Dr Jack Bloom, DA Gauteng Shadow Health MEC

The Democratic Alliance has formally laid seven charges against Lerato Madyo, the former Chief Financial Officer of the Gauteng Department of Health, at the Johannesburg Central Police Station. The charges relate to allegations that Madyo failed to act on information provided by the late whistleblower Babita Deokaran concerning fraudulent transactions…
11 Mar 12 min

In Conversation With Litha Mpondwana, Ministry of Planning Monitoring and Evaluation media specialist

The Minister in the Presidency for Planning, Monitoring and Evaluation, Maropene Ramokgopa, has reaffirmed South Africa’s commitment to strengthening international partnerships to promote inclusive development. This follows a phone call with Baroness Chapman on Tuesday. South Africa will co-host the Global Partnerships Conference with the United Kingdom, the Children’s Investment…
11 Mar 9 min