Online shopping: check out the returns policy before committing

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Kim wrote: “I am about to place an online order with Duck Apparel. A promotional discount has been automatically applied to my purchase. And the Ts and Cs state that items bought on sale or part of a promotion cannot be refunded. So if the item doesn’t fit me, I can’t return it?”
22 Aug 2025 English South Africa Education · Self-Improvement

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