Dynamics 365 CE vs Salesforce: Which CRM Is Right for You?

Loading player...

Choosing the right CRM is crucial for any CXO. This blog dives into the key considerations between Microsoft Dynamics 365 Customer Engagement (CE) and Salesforce. It covers integration, customization, cost, user experience, and AI capabilities, helping you decide which platform best fits your organization's needs and goals. Whether you prioritize seamless integration with Microsoft tools, low-code development, cost efficiency, or a robust digital-first experience, this guide offers insights to make an informed decision.

5 Jun 4AM English South Africa Technology · Business

Other recent episodes

Transforming Payroll in Africa: Insights from Our Cape Town Partner Events

Discover how Dynamics Payroll is transforming payroll across Africa—driving compliance, automation, and strategic value. Highlights from our Cape Town partner events reveal how collaboration and innovation are reshaping the future of payroll

19 Aug 3AM 3 min

Inside Frontier Firms: How Leading Organizations Leverage D365 CE to Reimagine Customer Engagement

Discover how leading organizations—known as Frontier Firms—are transforming customer engagement using Microsoft Dynamics Three Six Five Customer Engagement and Copilot. Learn how AI, automation, and insights are helping them anticipate needs, personalize experiences, and set new industry standards

18 Aug 4AM 3 min

ERP Readiness for Nonprofits: What to Know Before You Buy

This blog explores how nonprofits can assess their readiness for ERP systems like Microsoft Dynamics Three Six Five Finance and Operations. It highlights key signs of operational strain, steps to prepare for

15 Aug 3AM 2 min

Azure Adoption in Agriculture in Nigeria

Cultivating Change: Azure Adoption in Agriculture in Nigeria" explores how Microsoft Azure is revolutionizing Nigerian farming through smart technologies like IoT, AI, and cloud computing—boosting productivity, sustainability, and youth-driven innovation across the agricultural value chain.

14 Aug 3AM 3 min

Building AI Agents with Dynamics 365 Customer Service: From Concept to Deployment

A practical guide to creating AI agents in Dynamics Three Six Five Customer Service — from identifying the right use case to design, build, train, test, and deploy — helping teams boost efficiency and customer satisfaction

14 Aug 3AM 3 min

All episodes