TCS | Dalene Steyn on Capitec’s ambitious mobile gameplan

Loading player...
Boasting 1.6 million subscribers after less than three years in the market, Capitec Connect has quickly become South Africa’s largest MVNO – and it has an ambitious plan for further growth.
Dalene Steyn, head of Capitec Connect, tells the TechCentral Show (TCS) that the MVNO – or mobile virtual network operator – market in South Africa is poised for further expansion as banks, retailers and other brands muscle into the mobile business through wholesale partnerships with network operators.
According to Steyn, although Capitec Connect is not a loss leader for the bank, the focus for now is building a critical mass of subscribers from Capitec Bank’s customer base – Capitec Connect users must be bank clients to sign up for the service.
In the interview, Steyn tells TechCentral editor Duncan McLeod about:
• Why Capitec Connect recently cut its prices, matching another MVNO, Afrihost AirMobile, as the cheapest MVNO provider in South Africa – spoiler: it’s all about building scale;
• Why Capitec is pulling ahead in the MVNO market and how big the bank wants to be in mobile – and why it’s so important to its business;
• Capitec Connect’s plans to introduce post-paid contracts later this year and how this aligns with its push into business banking services;
• The company’s plans for device financing;
• Its relationship with Cell C, whose network it uses to provide mobile services to its clients, and why it’s pleased with the relationship; and
• The unconfirmed market talk that Capitec might buy a strategic equity stake in Cell C.
Don’t miss the discussion!
21 May 2025 English South Africa Technology · Business

Other recent episodes

TCS+ | ‘The ISP for ISPs’: Vox’s shift to wholesale aggregator

Vox, a well-established retail internet service provider is expanding its services to the wholesale market through aggregation. In this episode of TechCentral’s podcast series TCS+, Andre Eksteen, senior product manager for fibre to the business at Vox, discusses the rationale behind this strategy and the services Vox is offering as…
20 Apr 16 min

TCS | Werner Lindemann on how AI is rewriting the infosec rulebook

The pace at which artificial intelligence is reshaping the threat landscape is outstripping the ability of most organisations to defend themselves, with shadow AI, synthetic identity attacks and a looming quantum computing disruption all converging at once. That’s the view of DataGroupIT CEO Werner Lindemann, who joined Duncan McLeod on…
15 Apr 38 min

TCS | Donovan Marsh on AI and the future of filmmaking

Award-winning South African film director Donovan Marsh has pivoted to artificial intelligence filmmaking and believes generative AI tools could fundamentally reshape how movies are made – and who gets to make them. Marsh, whose 30-year career includes directing the Hollywood submarine thriller Hunter Killer starring Gerard Butler and Gary Oldman,…
7 Apr 52 min

TCS+ | Vodacom Business moves to crack the SME tech gap

Everyone agrees that small and medium enterprises are the backbone of the South African economy. But the reality on the ground tells a different story – too many small businesses are still running on spreadsheets and WhatsApp, locked out of the tools that could help them compete. In this episode…
5 Apr 34 min

TCS | MTN’s Divyesh Joshi on the strategy behind Pi

MTN South Africa has launched Pi, a digital-only mobile operator that runs on MTN’s network but operates as a standalone brand, offering contract-free mobile and home 5G connectivity through a single app, with no call centres, no credit checks and no lock-in. In this episode of the TechCentral Show, TechCentral…
1 Apr 21 min