This site requires JavaScript to be enabled. Please enable JavaScript in your browser settings, or upgrade to a modern browser.

The Future of Work: Automating Customer Engagement with Copilot and Power Platform AI

Loading player...

AI isn’t coming—it’s already transforming the way we work. In this podcast, we explore how tools like Microsoft Copilot and the Power Platform are reshaping customer engagement, from sales follow-ups to service automation. But this isn’t just about tech—it’s about culture, empathy, and working smarter. Whether you're just starting out or deep into automation, this is your guide to doing better work with the help of AI.

22 Apr 2025 4AM English South Africa Technology · Business

Other recent episodes

Sage 200 Evolution: Scalable, Cost-Effective, and Built for Success

A concise look at Sage 200 Evolution—a scalable, cost‑effective business management solution for SMBs that delivers integrated financials, CRM, inventory, and real‑time insights while ensuring compliance and supporting long‑term growth.

9 Mar 4AM 2 min

Microsoft Fabric + Dynamics 365 Business Central

Discover how Microsoft Fabric enhances Dynamics 365 Business Central by unifying data, scaling analytics, and turning operational information into actionable insights—helping businesses make smarter, faster decisions.

9 Mar 4AM 3 min

Frontier Firms in the Channel: How Partners Become AI First Businesses

A look at how Frontier Firms are reshaping the channel by adopting an AI‑first operating model—transforming workflows, scaling smarter, and turning data into continuous competitive advantage for partners.

9 Mar 4AM 2 min

The Microsoft Ecosystem Advantage: Why Business Central SaaS Plays Well with Power Platform, Teams, and Azur

Business Central SaaS seamlessly integrates with the Microsoft ecosystem—Power Platform, Teams, Azure, and Microsoft 365—to create a unified, real‑time, collaborative business environment. This deep native integration transforms Business Central from a standalone ERP into a powerful central hub for automation, insights, security, and scalable operations.

2 Mar 2AM 2 min

Acronis 4Sight Channel Partner Newsletter - February 2026 - Edition 45

As a multi-national, diversified technology group, our purpose is to leverage our portfolio of 4IR technologies, people and data-focused solutions to design, develop, deploy and grow solutions for our partners, including both customers and vendors.

26 Feb 7AM 2 min

All episodes