TCS+ | How Openserve learnt to love ‘open access’

Loading player...
In this first in a series of interviews with Openserve executives, TechCentral’s TCS+ speaks to the company’s chief commercial officer, Phila Dube, about its business model, how it works with partners and why it has embraced the concept of “open access”.
Openserve, which is a subsidiary of the Telkom Group, is South Africa’s biggest telecommunications infrastructure provider with more than 170 000km of national fibre footprint and fibre broadband connections into homes in all provinces across South Africa.
In this episode of TCS+, Dube unpacks:
• His role in Openserve, where he oversees the company’s market-facing activities such as business development, product lifecycle management, commercial economics, operations, and marketing and communications;
• The changes that Openserve has been through in the past 10 years, and what these mean for the market, including the company’s internet service provider partners;
• All the markets that the company is involved in, from home and business broadband to national long-distance links and subsea cables;
• The advantages and challenges associated with Openserve’s chosen go-to-market model of B2B2C, or business-to-business-to-consumer;
• Openserve’s plans to further expand and commercialise its network assets; and
• Why the company became a champion of the open-access model.
Don’t miss this opening interview in a fascinating series about one of South Africa’s most important infrastructure operators.
5 Aug 2024 English South Africa Technology · Business

Other recent episodes

TCS+ | Vox on AI, data rules and omnichannel communication for SMEs

Phone calls, e-mails and in-person conversations were once the only ways businesses could talk to their customers. Social media changed that. Marketing, customer acquisition, sales and support now happen across a growing number of channels. That brings clear benefits, but it can also leave businesses with a fragmented communication ecosystem…
26 Oct 14 min

TCS | The Cape Town firm quietly connecting Eskom, Pep and 6 000 ATMs

Réan van Niekerk Metacom has spent 25 years designing its own routers and running private networks for some of Africa's biggest retailers, without a cent of venture capital. In this episode of the TechCentral Show, founder Réan van Niekerk tells Fanie van Rooyen how the Cape Town company came to…
23 Oct 36 min

TCS | Frogfoot sees bigger fibre deals coming

Frogfoot plans to keep buying smaller fibre network operators in South Africa’s suburbs as the market consolidates, but CEO Shane Chorley stopped short of ruling out a sale of the business. “I’d be ignorant to say that we would ignore any offer,” Chorley said on the latest episode of the…
8 Oct 40 min